munky.org|v3.0

the different view of news

What is up with my ISP?

slow speedtestOk, so maybe I shouldn’t be annoyed, but I am. Ok, I guess I should be. When you pay $43 + tax a month to AT&T for 6 Mbps internet, you expect 6Mbps internet. Usually I get it, or fairly close. But not tonight. I noticed things were cranking out like dialup tonight, so I went to speedtest.net to check my speed. Needless to say, you can see the image yourself. And that was the faster of the two results. Arg!

It’s all good though. In a few weeks I plan to switch back to Roadrunner. With cutting out all of my phone companies mess, I can add HD DVR and a few more channels and still save money =)

And in case you were wondering what I’ve been up to lately, besides some exterior updates on my house and trying to pass the time being unemployed, I’ve been working on a pet project. After years of trying to do research on my family but coming up empty handed, I finally started finding some answers. I’m a budding little genealogist  :-) Well, on the real, I’m still an amateur, but the logical problem solving techniques that have helped me in math and science pay off well. Unfortunately I’m at a brick wall, one that has stopped many before me, but I’m determined to get through it. Anyways, this pet project is a Joomla powered site, putting forth all of the data regarding the background of my family up to the road block, including all supporting evidence. And wow, there is a lot of supporting evidence!

This voyage has been fairly involved, and will take me much longer to put together than I anticipated. But hopefully in the future, some little smuck with a computer and the good sense to use google will one day come across my site doing a google search on his family background. That way he won’t get mislead by some dubious persons who have leaked out bad ancestral regarding my family.

AT&T Needs To Get Their Act Together

AT&T Corporate Center

AT&T Corporate Center

AT&T has got me wound up again. I’ve been a customer of theirs for quite sometime (since my Bellsouth Mobility DCS phone… who was acquired by Cingular, who was acquired through AT&T), and for the most part I haven’t had any complaints.

Now, between them and Wirefly, I’m hot. I upgraded my BB Pearl to a BB Curve through Wirefly a few months ago. First error was on Wirefly’s system. They signed me up for multiple services I did not request. I contacted them and they canceled them. Then when my order was canceled and reordered (my second line was not ready to be upgraded yet), they once again placed these services on my account.

I couldn’t get far with Wirefly, and finally got in touch with AT&T. They supposedly corrected it and credited me like $100 or so. Well, now my bill is all screwed up again. I think it’s Wirefly acting up, I don’t care. I don’t have the time or money to play their games.

When and if I get some resolution, I’ll let you know. But right now, I’m hotter than a $2 hooker on a Navy ship 9 months out to sea. The recession has been kicking my arse, and they want to keep playing games to collect extra money.

Those services? Free 7PM-7AM calls (don’t need em, basic free nights and weekends works for me), Push To Talk (I have no one to PTT with), TeleNav GPS (I have a Magellan GPS & Google Maps, I’m set), Roadside Assistance (AAA, check), Messaging Limited (when I am supposed to have Family unlimited, so an extra $48 on my bill).

If I don’t get any final resolution, they can keep their damn service. I’ll take my hard earned money elsewhere, to a company that’ll appreciate it.